Quote from: cabron on Today at 03:12:00 PM

Quote from: Odusko on Today at 02:59:16 PM

Quote from: nutildah on Today at 05:06:08 AM

It does seem to be the case that a lot of the time, a casino / sportsbook will use KYC as an excuse to keep winnings, but more often than not they will at least let the player withdrawal their deposit. Its important to distinguish this ("winnings" as opposed to "winnings + deposit") because keeping a player's deposit due to "KYC failure" is a big no-no, and shouldn't be normalized in this industry.

KYC can be best approached before you have a withdrawal issue, what that means is that you have time to verify your account before you encounter any issues on the casino, but if you already have a KYC verifications demands triggered, you may not be allowed to even withdraw your deposits in most cases.

So they keep the funds including the coins you deposit? I have seen complains but they usually allow users withdraw the amount they deposit when they can't pass the KYC. Even the users who has multiple accounts are allowed to withdraw the money they deposited. It would be unfair not to. And this is the easiest to ruin the reputation of the casino. People are always cautious about this and they screenshot evidences.

Some fraudulent casinos have held on to gambler's deposits and winning severally, most especially when the gambler make a big winning, before the issues arise, this is what make them to be fraudulent if not by right, they are not allowed to keep players deposit, but yeah unethical character is always exhibited by the bad actors.