Quote from: Odohu on Today at 05:22:11 PM

Quote from: keychainX on July 13, 2025, 02:44:48 PM

Quote from: MainIbem on July 06, 2025, 02:29:18 PM

From the site on keychainx.io, i came across a statement the company made over there that to recover bitcoin from damaged phones that they'll need access to the phone and that clients would need to ship it to one of their labs in Europe, well I would've bothered about trust since one is giving out access to their device containing informations to a distance location but i saw where they mentioned that they have top score on Trustpilot with over 130 5 stars trust pilots so it made me calm concerning trust issues, but then I want to know if their plan concerning having a lab in Africa in the future since I didn't see any African countries in the list of countries where their lab is located, they should consider the cost of transportation, shipping from Africa down to Europe when they can have branches here in Africa to make it easier for Africans and save cost of shipment.

No, lab is in Switzerland and Poland. We dont have any plan to have a lab in Africa as there is no office there.

What is the difference between your lab and your office? This might sound funny though but I'm curious to know because I have the mindset that the lab is the same thing as your physical office local. Meanwhile, if you already have a lab and a physical office, that means you are an established business in those countries and if that be the case, may I know if wallet recovery is the only thing you do considering the profitability of such business which is a direct function of how much such services are demanded.

Office= where we have accounting documents, meetings, light equipment
Lab = secret location with servers and customer data, never meet IRL, just just address for dropping hardware in those countries

Its a security risk to bring people to lab

/KX