There is no doubt that AI is replacing human workers in almost every field, and soon they will take over casinos. It's a one time investment, and all your work will go smoothly, but they are limited. In the future, there will be no human services. They are smarter than humans, they will generate fair odds and identify cheating and mistakes. However, they are machines, and they cannot handle customers as well as humans can. Simply put, they lack the human touch that customers need in casinos, such as empathy. This will be a significant issue, and I think in the future, they will collaborate. AI will handle data, tasks, and databases while humans will interact with customers.
As with any new technology, companies will invest heavily into AI until it's perfect enough for widespread use in the mainstream world. Right now, AI is in it's infancy. But the time will come when it will become mature enough to go as far as replacing humans in terms of critical thinking and everyday tasks. Imagine if AI becomes self-aware. It will radically shape our world for the better.
The gambling industry is bound for change, and I believe AI will do an excellent job at this. Casinos will save a lot of money by making use of AI. I envision casino operators getting rid of their employees as they replace them with AI. Same as what tech companies are doing these days. AI will take care of everything from handling the house's bankroll, to giving advice/support, and even improving provably fairness. This is only the beginning. Who knows what lies ahead in the future?