Proofs that the money is withheld:
https://imgur.com/a/w66iefjChat history:
https://pastebin.com/LU38a4fGRejection email:
https://imgur.com/a/nXwkeaaFunny thing about the rejection email is that they sent me this response after I submited my invoices for the last 3 months. They asked for payslips but I said I'm a freelancer and I send invoices to my clients and I backed it up with my bank statements where the invoice amount was credited. What could be deceiving about an invoice that I create myself on behalf of my own company!!!
TLDR: I have submitted all kinds of proofs including tax statements, investment documents, invoices, bank statements. I wonder if I'm applying for a passport or gambling at a casino!! Even after all that, they rejected my KYC stating that I've submitted deceiving documents. Every verification level was a nightmare to deal with. But I managed to get 3 levels verified and the 4th level, they rejected. Result: 5000$ stuck in the account. Tried AskGamblers but they said they don't help with KYC related queries. Feeling dejected and hopeless. I went to the casino to let some steam off but this is what I got in return!! Well done stake!!