This occurrence is very relatable as it has happened severally over the years. This is a very educative thread as most people have fallen victim of this scam. There was this incident I experienced similar to this where a young man took pictures of an elderly woman's arm card after showing support like he was actually going to help and after a certain period she got debit alerts on her phone, surprisingly the guy already fled the scene. This happened when she was trying to activate her ATM card at the ATM machine and she didn't have the knowledge of it. Everybody at the scene felt really bad for the old woman and her account was immediately blocked from external access which was the best possible solution at the moment.
There was also this incident where a random call was received and requesting for codes from a lady I know, without her knowledge she sent the code with the mindset that the so called "customer care" were going to rectify her account and after some time she got debit alerts on her phone and just went speechless and had to call her son to help her block her account.
I think with his information, we should be careful with who we call our friends and who tends to show support.
This is just a wake up call to the general public that leaving your age parents to go to the banks and ATM machine alone is wrong, they can be easily taken advantage off, so for something like this not to reoccure, it would be better we do it for them or we advice them to only use a pos stand in the neighborhood for security reasons.