Quote from: Shishir99 on Today at 03:34:52 PM

You can check if they are available on Casino Guru and Askgambler. Take your time to create complaint thread there as well. If a casino can steal your money, you have every rights to damage their reputation. I would love to see you get your money as soon as possible.

Hi Shishir99, unfortunately my complaint was rejected by Casino Guru because I do not play on standard casino game (slots, poker, roulette, etc.) which they are unable to evaluate this case properly, and also rejected by AskGamblers which they've had advice me to reach out to relevant Gambling Authority (which in this case is Curacao GCB.. sigh).

Quote from: Beparanf on Today at 03:44:22 PM

This is issue is due to their games design that can be exploit through the method that you use. You didn’t violate their game rules however I don’t know if they have terms which they are allowed to forfeit profit if they think the method is unfair which some casino included on their ToS.

But at least you should be compensated if they can’t pay you in full for finding this loophole on their game.

Hi Beparanf, I totally agree with your point where the issue is with the game design. I have gone through and read their TOS, the only thing that is applicable to this case is the part where “irregular play includes, but is not limited to...”, meaning they can just cough up any reason to suspend my account. While I believe I am entitled to the full amount, I’m open to discussing a fair settlement if BK8 steps up and communicates transparently.