@BK8 is active here with good reputation. They will reply to you for sure once they notice this thread.

This is issue is due to their games design that can be exploit through the method that you use. You didn’t violate their game rules however I don’t know if they have terms which they are allowed to forfeit profit if they think the method is unfair which some casino included on their ToS.

But at least you should be compensated if they can’t pay you in full for finding this loophole on their game.