Quote from: keychainX on July 19, 2025, 06:06:25 AM

Quote from: Proty on July 18, 2025, 10:25:02 PM

Quote from: keychainX on July 18, 2025, 06:23:05 PM

Quote from: Zackz5000 on July 18, 2025, 06:21:10 PM

Quote from: keychainX on July 17, 2025, 04:02:49 AM

Hi

Yes we have been offered help from most of the top 5 recovery companies. We have shared info with a few of them when there are 'overlapping' cases or fraud prevention, but 99% of the work has been done inhouse.

In a few cases we have used external consultants when there is a hardware device that needs to be unlocked, also without mentioning who as we are using always NDAs

anything else let us know!

/KX!

Nice, I suppose smart recognizes smart
So about case of fraud prevention how does this work? I understand that you don't handle cases related to scam or maybe I misread the information that was made available, so do you mean you can recover passwords lost due to situations related to 'fraud' and/or 'scam' or do you work strictly on accidentally lost passwords, if you do recover passwords lost due to fraud how often is this successful??

No we dont do fraud, but sometimes we get stolen of forged wallets.
For fraud or scams we forward to a law firm
We only recover passwords from encrypted wallets
/KX

It really sound interesting, however I would like to know how people are supposed to know about this? Because there is no one that is into scam that will come out to tell people that he wants to scam , that he is a scammer. However people will definitely needs some kind of evidence to accertain the integrity of your service before they can be able to trust your service. Since it is hard to trust people in this space especially when wallet recovery is involved.

Trust goes both ways. You are free to choose whoever you like. We also decline recovery to people we feel uncomfortable with. If you need fraud or scam recovery you should contact a law firm

/KX

Well what you said is quite clear. There should be a mutual trust and it is not bad for you to reject requests that is not okay with you since you have the right to do so.The same way I also have the right to choose who I do business with. If there won't be any form of complications and every stick to there limits. I hope everybody will be able to proceed onwards without any problem.
All the same I really appreciate for the clarification.