Ya something like contact info is more important.
How do i contact anyone at BlackCoin or BlackCoin Pool for support?
For ex: on the pool "a payout that's been stuck in"pending" status for several days now?"
Is there an email address or phone number?
When i try sending an email (ie:
info@blackcoinpool.com or support @blackcoinpool.com), i simply get undeliverable messages.
there is nothing upfront or evident..... except for mentioning IRC
why would i want to go an IRC to ask for help with my account? IRC is not confidential for my personal business......and not user friendly for a first time user like me. LOL- I can't even get in on the chat on that weird thing.
Quote from: calme on Today at 06:11:53 PM
I hope people will be more friendly soon. And I do like the organized efforts at increasing BC's value and am glad such things are being done. Exciting stuff. But my main concern--which is undoubtedly a typical concern--is the potential for groups to collectively bully downward pressure for the sake of accumulation while keeping other investors in the dark.
very true...but when you can't even reach out to anyone on the Pool to ask a simple question to resolve an issue, it's a problem. I love the concept and everything i ma reading...but i can't get any support. It's just one way communication. Back to basics please _eg: customer (miner) support.
If this can't happen, then i have no choice but to point my miners somewhere else.
Ok...so no one else knows how to contact someone at BlackCoin Pool either...or there would have been a quick reply on such a simple thing.
I have pointed my miners elsewhere now.
As it has been stuck for so long, I am just gonna have to assume that my second payout out of 7 is lost and no one at BlackPool can look into it for me as i can't contact them about it.
will keeping checking the site to see if there is some contact info tho.