Are these the benefits given from the VIP transfer program? Did not you ask them more about the detail/terms especially about the 10% deposit bonus and increased weekly/monthly? I am curious about the 10% deposit bonus, if it works like normal deposit bonus with high wagering requirement then it is nothing indeed but if it comes without wagering requirement, it can be something . The terms "increased weekly/monthly" is also something unclear unless they have clear formula on how they calculate these bonuses. As the process itself (based on your experience) which took weeks, the offers they give is not worth enough