Contact Trezor customer care instead. This is the best that you can do.
It may get to the point that you will have to get another Trezor hardware wallet, this will be a good option.
~snip~
Do you think there's even a 1% chance they'll replace his 6-year-old device?
Things simply break with time and are not made to last forever - every few years we buy new smartphones, computers or TVs, I don't see why it would be any different with hardware wallets.
@GreatArkansas, check this link :
https://forum.trezor.io/t/has-anyone-here-tried-repairing-a-damaged-display-on-a-trezor-one/20465