Hello, @holydarkness, just wanted to ask if there are any updates regarding the situation with my account? No worries at all if it's still being worked on, just wanted to check.
Usually, they (The casino staff) are not available during the weekends. Probably, holydarkness also does not want to bother a casino representative on their day off. So, I would recommend that you be a little bit patient. I hope he didn't forget about your case, and he will show up with a response as soon as he gets a response from BC game officials.
My personal opinion about your case is that I think we can say it's a green signal that they didn't block your account for any rules violation, but to secure the account. I assume you accessed your account from a different device or location, which is why your account was locked. I think they would allow you to do the KYC again and reclaim your account.