What official explanation do you need? I might be able to convey that to my contact if you specified it to me. Regarding their standing for your case, though, theyI'reve heard back from them and their firm withoffer of returning your initial deposit of 1,900 USD. This is the furthest they'll do, given the nature of your case is self-exclusion circumvention.

What official explanation do you need? I might be able to convey that to my contact if you specified it to me. Regarding their standing for your case, though, they're firm with returning your initial deposit of 1,900 USD. This is the furthest they'll do, given the nature of your case is self-exclusion circumvention.