Office= where we have accounting documents, meetings, light equipment
Lab = secret location with servers and customer data, never meet IRL, just just address for dropping hardware in those countries
Its a security risk to bring people to lab
/KX
I will not even advise any organisation to do such because these days funny things happen, as you do not know the intention of the person you are taking to the lab when such a person is not a staff member or is affiliated with your organisation, and not even a government official on official duty. It is better if the person stays at your office than to let them into your lab. Labs are basically for major work, and most discreet activities of the organisation's production capacity and abilities are kept there, and I do not believe any reasonable organisation would just take or allow any individual to enter without any prior notice or not follow procedures before accessing the lab.
Basically the lab weather in the medical sector , pharmacitical or organizational settings is not a place for every one to just enter because you have a job to do with the facility rather it's supposed to be strictly for lab staff .
There can be an outer office where people come and lay there complains make payments if necessary but definitely not in the lab, for me there is absolutely no difference with this lab and every other because a lot will be exposed to the public if it's public and left for anyone to access at anytime .
Informations are to be designated to different aspects of the office for people to know where exactly they are supposed to be and where to channel there request to at every given time