Hello DockCableWhite,
We afraid we can not reinstate your account.
Our security team flagged the account for possible breach and multi-account. This decision, we afraid, is final.
I must unequivocally state that I find these new accusations of "multi-account" to be completely baseless and utterly false. This is a grave and unfounded accusation. I have never operated more than one account with BC.Game, nor have I engaged in any activity that would constitute a "multi-account" violation.
Furthermore, regarding the "possible breach" and "unauthorized access" claim, you have still failed to provide any specific details or evidence
, despite my repeated requests. Now you add "multi-account" without any substantiation. These are serious allegations that demand concrete proof and transparent explanation, not just vague statements.
My only action was a legitimate attempt to withdraw my own funds from my single, legitimate account. I have diligently provided all requested verification information multiple times, which should confirm my identity and legitimate ownership.
To simply declare the decision "final" without presenting a single piece of evidence to support these severe claims, while simultaneously holding my funds, is completely unacceptable and appears to be a clear attempt to avoid paying out legitimate winnings.
I demand that you provide immediate and specific evidence for both the alleged "possible breach" AND the "multi-account" claim. Without such evidence, your decision is arbitrary and constitutes a refusal to return my rightful funds.