I must unequivocally state that I find these new accusations of "multi-account" to be completely baseless and utterly false. This is a grave and unfounded accusation. I have never operated more than one account with BC.Game, nor have I engaged in any activity that would constitute a "multi-account" violation.
Furthermore, regarding the "possible breach" and "unauthorized access" claim, you have still failed to provide any specific details or evidence. Now you add "multi-account" without any substantiation. These are serious allegations that demand concrete proof and transparent explanation, not just vague statements.
My only action was a legitimate attempt to withdraw my own funds from my single, legitimate account. I have diligently provided all requested verification information multiple times, which should confirm my identity and legitimate ownership.
To simply declare the decision "final" without presenting a single piece of evidence to support these severe claims, while simultaneously holding my funds, is completely unacceptable and appears to be a clear attempt to avoid paying out legitimate winnings.
I demand that you provide immediate and specific evidence for both the alleged "possible breach" AND the "multi-account" claim. Without such evidence, your decision is arbitrary and constitutes a refusal to return my rightful funds.
I hear you on this one. They've made the exact same claim against me, but on the poker site, which isn't even a platform that one would want more than a single account.
I made an account on there, played for a few weeks, and then it was just frozen. Few weeks later i was accused of multi accounting, with zero communication from then, i got told by Holy.
They are quite literally just crooks and thieves, and i seriously fear your money has just been stolen.
Thank you so much for sharing your experience here. This pattern, with zero communication and no evidence, is deeply concerning and reinforces my fear that this is simply a tactic to withhold funds. It definitely makes me feel like my money has just been stolen, as you put it.