I am here to report my experience with freewallet.org (Ticket #548505) they held more than 63K USDT of my money and refused to give it back to me since 18th January 2025, although I passed KYC verification in 3rd March 2025, and they formally informed me of that, 6 months has passed since they deactivate my account and every time I provide what they request, they either ignored it or come up with a new demands.
Out of everything, I am just curious: why have you stored such a big amount with Freewallet? Were there any extra facilities for storing your funds there? I don't want to hurt you, but I'm asking out of curiosity since the amount of $63K is big for me. I won't trust any exchange or web wallet with such an amount. I have learnt a lesson from Binance about storing funds in custodial wallets. The slogan not your key, not your coins, and this is the example. Hope others will take a lesson from you.