Yeah, they 're still witholding my money illegally. I don't know what to do, I 've sent them too many emails, but no response yet. They 're giving false information to their customers, while also stealing their funds. They 're a disaster!
Ooh my friend, I'm so sorry about what happened to you. It's getting harder and harder to find a reliable crypto swap tool that respects user privacy.
You have my full solidarity and support!
Right now, think the only safer option for crypto exchanges without KYC is Bisq (last time, i only traded BTC, but it seems they now support alts too).
Edit: I also remembered Trêvoid's service, which is KYC-free and respects users' privacy.
It's sad for a platform to throw its entire reputation down the drain.
Even if they fix this, it will be very difficult to regain trust.
There's no way to justify blocking your funds. If the platform claimed to be non-KYC, even advertised this in the first section of the website's homepage, and then changed the rules of the game, misappropriating users' funds is theft! There's no other kinder definition for it.
I appreciate your words.
In fact, I still blame myself and nobody else. I 've been quite vocal about not trusting third parties and I 've been very sceptical with multiple crypto-related issues, but I 've fallen into a trap I thought I 'd never fall.
The problem is that the amount of money is very important for me (for family-related reasons, I need this money).
But apart from the money, it's a very bad feeling, you know...