When the rule says this action is not allowed, don't do this, don't break our ToS and this specific term, it is very clear term and strong reminder/ warning.
If any user tried to break it, no apology would be accepted by the company.
In such cases, no complaint or accusation and second chance request from the user will be accepted.
I know at least one forum member who doesn't have a good reputation, but he encourages rule violations. For example, a guy created a scam accusation thread against a casino, and the casino said they flagged the user for operating multiple accounts, which is a rules violation. Now, the forum member says he wants to know how the player actually benefits from creating multiple accounts without taking the bonus, as if it is okay to create multiple accounts as long as the user does not take bonuses. Does it really matter? If a player violate a casino rules, no matter for what reason, the casino has rights to take action against that user.
A casino always have the right to sanction users that goes against their jurisdiction even when they are ignorant of it. This has been an important reason why we must make sure that we don't gamble without going to the casino rules.
Many gamblers keep making mistakes of being victims of multi accounting on casinos without paying close attention to the rules and this has been as a result of taking advantage of free bonuses due to greed.