Quote from: ShuffleTim on Today at 07:06:30 AM

Quote from: benjuanx on July 23, 2025, 02:09:46 PM

Quote from: ShuffleTim on July 23, 2025, 12:07:28 AM

We apologise in the delay in processing the withdrawal. We were awaiting for level 4 verification to be completed but recognising the length of time you have waited, we have processed the withdrawal and consider this matter closed.

Hi Tim, my username is jasonjuan. I have the same issue as mentionned above for the withdrawal been locked for about a month now. Would you mind considering look into the issue as well if you could? Appreciate it alot!

https://gyazo.com/9b4dfef84a1cc297e4ff8c439340e00b
https://gyazo.com/c475f161cdb11169fbfc8e68129f0a93
https://gyazo.com/19b5679281ea0ce16ff4c88d78427cd9

Due to some reports from our provider, we're still awaiting for you to complete your verification on the verify page.

Hi Tim, I have just completed the verification and waiting for the transactions to go through. If you could let the process team know it would be greatly appreciated. Thank you!

https://gyazo.com/3781ccb42944093bd9b0603a033b30de