Re: BETFURY reopened self excluded account -> more losses, violation of TOS
Yes it was me who requested the reopening, just sent them this email and some hours later was open again. I actually didn't expect them to reopen it since I checked the TOS myself, yet to my surprise they did it. While I felt lucky at the time, 10 days later, as so often, I live in regret.
Thanks for providing the screenshot. But now I'm wondering what you said at the initial stage to request the self-exclusion. Looks like it was a soft request to reopen the account. Hadn't you mentioned about your gambling problem in the first self-exclusion request email? Whatever you said, they shouldn't have reopened the account to respect their own terms.Quote
Thanks for your interest. I am currently in conversation with the support, which is not easy. If it leads nowhere I will gladly share some information with you.
There was no need of creating this scam accusation if you are still in touch with their support agent to hear their decisions. Anyway, don't forget to give us the final update here.