Quote from: nutildah on Today at 07:30:26 AM

Quote from: Rating Place on Today at 07:12:45 AM

Quote from: nutildah on Today at 07:10:57 AM

Mmmhmm... and what type of self-exclusion do you think OP was talking about? Permanent or temporary?

we can’t guess because they are different. If lifetime isn’t mentioned, then it can be reopened.

We don't have to guess because its stated in the first post:

Quote from: fallingxx on July 30, 2025, 05:10:40 AM

I self excluded with them on July 12th permanently but because I know I still had some small bonuses waiting for me which i wanted to gamble with I asked them to reopen my account.

The problem is OP didn't tell BetFury they wanted a permanent or any other type of self-exclusion. That is literally why a general account closure and an account closure for self-exclusion cannot be treated as the same thing.

They are the same unless he told Betfury permanent or lifetime. Hopefully the OP posts what he originally told Betfury and it says permanent. The law is clear.

Edit- just looked it up. It’s under 9.2 self-exclusion CGA. Version 1 on April 17, 2025.