Thank you for updating us, Magkaisa, and I'm glad to hear that your deposit finally got credited to your account! Just still curious to know if it got credited automatically or you had to contact support and inform them about the issue?

Regarding the other pending deposit, unlike cryptocurrency payments, bank/fiat transfers may take some time to get processed. So, just give them a bit more time and see how it goes.
Personally, I prefer crypto payment over fiat for their convenience and I recommend everyone to do the same whenever possible.