Hello everyone,
I want to inform you that the situation has not changed. At the moment, the exchanger is still holding my 11,000 USDT and will not give them to me.
It seems that they are just dragging out time and want me to calm down and forget about everything. They wrote to me 2 days ago that they are already trying to unfreeze my coins and will give me an answer tomorrow (yesterday). But yesterday all day they again only promised that the answer will be soon and nothing more.
I think that they just want the situation to calm down and keep my coins, but still, at least they do not just require KYC for each of my messages. It seems that things are moving and by creating additional publicity I can achieve results.
Thank you for sharing this update.
It's clear they don't care about protecting their reputation. . In addition to the AML check result you provided, I also used another platform and checked the RISK SCORE of your wallet address, which came out as Low. Therefore, I see no reason for this exchange to freeze your funds and keep them frozen until now. This proves they are scammers unless they attempt to prove otherwise.

Source:
https://btrace.amlcrypto.io/check/0x81dc8c9003f48f9cce97356c2021fae4979d2cf3----------------------
I hope you don't give up and try to pressure them on review sites. I will also try to contact them to apply more pressure, hoping they will pay attention to your issue.
Once again, always do your research and check reviews of any exchange you use, especially if it’s a new or lesser-known one.