Quote from: randomuser8888 on Today at 11:43:04 AM

Like me, who has yet to formally file a complaint but am just being ignored in chat and email by winna support. Sadly I have no idea what is going on but I was told my bets where being looked at further ( im not sure what that means) about two weeks ago ( very little amount of betting I had only played there for about 24-48 hours) , then they have ignored all forms of contact since and refuse to process my withdraw on the site. Very frustrating situation.

It is indeed frustrating if you get flagged and undergo checks. I wonder if they ever gave you some sort of time frame or nah?

Quote from: randomuser8888 on Today at 12:01:38 PM

does this actually work? one site only handles casino related complaints not sports betting and the second I dont think covers cases involving winna.. or I am wrong?

Yeah, AFAIK, casino guru doesn't cover sports betting complaints as it is said to be outside their expertise. As for askgamblers, I don't see Winna being listed so I don't think they could take your case under their wing.

As mentioned, they needed to be listed:

Quote from: https://www.askgamblers.com/complaint-guidelines

Operator missing from list

Unfortunately, if the operator against which you intend to file a complaint is missing from the drop-down menu upon submitting your case, it means that they have either not yet been presented and reviewed on AskGamblers or they have been assigned a Terminated status. We’ve tried in the past to provide our customers with a complaint service against operators with whom we are not working, but it’s never generated any positive results.