Quote from: AHOYBRAUSE on Today at 10:01:59 AM

Quote from: leo996 on Today at 09:41:59 AM

Quote from: Don Pedro Dinero on Today at 08:28:58 AM

From experience, and for serious matters, I don't trust what anyone from support says. You have to go to the documents, the law.

I hope holydarkness can do something for you, but your story doesn't look good. You know you're a tax resident in the US, and traveling doesn't change that. Then you have gambling debt. In short, it looks like you have problems, you're running away from them, and you've found more problems.

The restriction is on country not on citizenship of players Wink

? If so, where's the problem?

Nope, as I have stated before (scroll up). When going through KYC you are asked for a proof of residency. When you travel somewhere for a couple of days you are NOT a resident of that country, you can't even get a proof of address or whatever since you don't pay any bills (water, electric, phone or what not).

I think this screenshot of their rules makes is very clear:

https://www.talkimg.com/images/2025/08/08/USuiaN.png

OP is an American resident, case closed.

Then if I have two residences it still matters if I got one in USA? Asking cuz, I have two, and kinda in roobet I use IT one, instead on rollbit PL. And in any case, why they allowed him to do depo and then trigger him at withdrawal because there's lot of similar posts about BC.game that reguard KYC by the way in my opinion those casino's should ask for KYC at first depo. Maybe someone have some bad gambling addiction or self-excluded.