Quote from: malevolent on May 06, 2014, 01:51:41 PM

Quote from: kgantchev on May 06, 2014, 05:51:18 AM

I had with people that agreed to help me based on the "unsolicited PMs."

And you had people who did not like your unsolicited PMs. If there weren't any, I wouldn't even know about your PMs, because the only PMs we (Global Mods; Admins have access to the db so they can see all PMs) can see, are those that are reported to us by clicking "Report To Admin".

I have sent you a message to stop sending unsolicited PMs, and because your account wasn't new, I decided to give you a chance, but it seems someone wasn't as patient as me Wink

Reported posts are sent to Global Mods and Admins, so maybe one of them remembered you committing other infractions.

First and foremost, I really appreciate the fact that you're responding to my appeal!

I'm not arguing that the I didn't PM people or that some people didn't view them as unsolicited PMs. I think I received your PM to stop sending unsolicited PMs just about the same day that the account got banned. I was going to respond and tell you that I'll take immediate action, but by the time I got online to PM you it was too late. I think you're right, somebody must have thought that I'm trying to abuse the system.

Like I said, my intent was not to spam people nor was I soliciting anything in particular. I can even show you the conversations I had with people, most of them were about 20-30 minutes long and in all of them we really dug down at all the problems people had with lending. All of their feedback was instrumental to the new features I linked to (which were positively received by the community). I had people personally contact me, one of them requested that BitLendingClub act as an escrow for his loans due to the developments resulting from those conversations.

In several of the PMs I even outlined the specific questions I had so people knew exactly what I was going to ask them. This community is very important to us and I want to make that clear. It was an error on our end, but it wasn't a malicious error nor were we doing anything to harm the members we PMed. And I want to make it clear: I'm not trying to argue or anything, I'm just trying to explain to the best of my ability that it was a sincere misunderstanding. We will refrain from PMing people in any mass efforts to get feedback or anything of the sort.

I just hope that the moderators review this case and consider the facts at hand. We're a Contributing Sponsor of Bitcoin2014, we want to be a part of the Bitcoin lending community and the Bitcoin community as a whole. Our lapse of judgment was not excusable, but again, our intents were purely to help the community. We take this forum seriously and I will personally make sure that if our account is reinstated, we will not be using PMs in an abusive manner.