Re: Can't access Kraken account

Quote from: OmegaStarScream on Today at 02:29:41 PM

See here, they have an article about this: https://support.kraken.com/articles/360026925951-how-to-transfer-authenticator-app-sign-in-2fa-to-a-new-phone-and-bypass-sign-in-2fa-for-a-lost-phone-

I'm guessing you didn't setup a master key, nor did you keep the recovery key for the 2FA so right now, your best bet would be to contact the support.

I most likely did keep the recovery key but I have no idea where (I know that is bad! and I will start a search now). But as regards contacting support, I can find no way of doing so, without being signed in. I sent an email to support@kraken.com but it came back saying that emails sent to that address won't be replied to so I feel I have no option but open an account with another exchange. Tried etoro, it turned me down because I am in the UK. Have since reactivated by coinbase account.