Yeah, I also accepted this part but let watch what Pmalek will do. I could have hit them up on discord but I don't have account over there so,
I reread Pmalek's message again and he seems to have been suggesting what you should do as your first line of action, and not that he planned to reach out to the support team directly. I could be reading it wrongly or you guys had another conversation, but that's what I got from that message.
Less than 3 minutes to enter the 50 SOL promo

You stand a 1/311 chance of winning over $8k. Those seem like very good odds.
Whichever ways.. and if so I would have to wait till next week so that I would make another deposits of 23trx to make 40trx as earlier suggested by him.
Maybe who knows if it would be credited, but to be at the safer side I wouldn't have to make only 23trx, I will have to make above deposit through the same bybit exchange where I previously made the first deposit from to see if it would reflect back to make it 57trx in total.
Better not to do that and deposit again those minimum amount suggested so that you won't encounter again a same problem especially that the planned amount you deposit again didn't meet on the minimum requirements they asked.
Deposit 40+ trx then reach up to their support regarding on your past issue and see if they can do something to help your case.
Follow what has been suggested so you won't get any problem regarding on this situation again.