Quote from: Mahdirakib on August 16, 2025, 12:58:43 PM

Quote from: xandry on August 16, 2025, 11:57:06 AM

~snip~ As you can see, it only talks about the deposit bonus. I definitely did not make a deposit.

Had you received that email on the 29th of July? If yes, then the free spins were credited to your account by giving you a reminder about the deposit bonus. The welcome deposit bonus doesn't have any expiry date. You can get it on your first deposit after creating your account. Therefore, the timer in the email is related to the expiry time of the free spins which you had received.

I got email about the welcome deposit bonus two to three times from Betpanda before making my first deposit. None of them were showing the countdown timer. In my mailbox, I can only see the countdown timer on those emails which are related to the free spins offer.

I also experienced receiving free spins when I made my first deposit at a casino. Unlike others, it didn't have an expiration, but I used up all my free spins quickly on the same day
because they were included in the wager accumulation you make while betting at the casino.

Though some casinos only offer this once, others let you experience it up to your third deposit, but there's a required amount you need to deposit to get the free spins,
or something like that.