Has your issue been resolved? Freewallet is continuing their scamming activities with you and harassing you in various ways but not resolving the original complaint? Freewallet is a famous scammer who has scammed a lot of crypto users under the name of wallet. They will harass you so that you forget about your money and these scammers can take ownership of your funds. So I would tell you not to give up, promote them on different platforms so that more crypto users will be wary of these fake wallet traps.
No,not yet, and it seems that it is far from being resolved as well, although there is no real reason preventing them from doing so.
and yes I will never give up my right to my money and I will keep my efforts to expose them, thanks for your consideration.