Quote from: Mpamaegbu on Today at 12:42:48 PM

Na dis similar issue I dey battle wit for MexC now. My own case be sey I get access to d exchange but I nor fit transact there as I nor get access to d Google Authenticator wey I used tie my account unto 2FA. Even wen I supplied my email as an alternative authenticator, MexC go send OTP to my email and still send to my GA. Dat's, I must use both OTPs. If not, no access. So, I've been locked out of doing any transactions there for now.

Mexc will not seed OTP to your Google authenticator, the authenticator is generating the OTP itself automatically using the code the exchange gave you which you used to setup the 2FA for Mexc.

Quote from: Bright0515 on Today at 12:50:21 PM

Now, go download the authenticator app back for your other device then sign in your email way you use active the Authenticator app for the phone, then after downloading the authenticator app, for the top right conner select the email way you been use open the authenticator app before and bum, all the the codes wey you add go appear. Cool

Here's a step by step guide on how to recover it.

https://talkimg.com/images/2025/08/21/UZ69wj.jpeg
Get started

https://talkimg.com/images/2025/08/21/UZ6BEG.jpeg
Then use with account, at the top right conner select the email you used

Some people did not use the online backup. He can also use the QR code backup.