New to this site. I had no where else to turn to. Dealing with shuffles live chat is a nightmare users ndumm and little mouse are able to help. I feel pretty lucky they have been responsive here on this forum, and I’m hoping to get this matter resolved. I did message them both and awaiting replies. Hoping I don’t end up like some of the horror stories I’ve been reading about with shuffle . If anyone can get Their attention for me to this thread that would be awesome.
Well if you are seeking help the least you should do is explain the problem in here so people know what's it's actually about, don't you think?
I'm sure LM will try to help you but I really don't understand why you would publish a thread with basically no information whatsoever.
In the subject I mentioned “trouble with access to crypto deposits in shuffle.com” . I sent crypto to shuffle wallet address , I can even see on the blockchain that it did send a was received by shuffles wallet. I do not know why they havnt credited my account . Their live chat is 0 help.
Hey there, my name is Tim and I lead the Shuffle Customer Support team. I can see you haven't responded to our team's questions asking for things like the TX hash so there wasn't much we could follow up here.
LM reached out with the TX ID and I can see you made a large deposit and it was credited to your Shuffle account correctly. I can also see you wagered the funds and lost this on sports betting.
If there's anything else I can do to assist, please let me know.