Hello everyone,
We apologize for the late reply. Since the player MarioGls has already opened a complaint on Casino Guru, you can follow the case and updates here:
👉
https://casinoguru-en.com/sportbet-one-casino-player-s-withdrawal-is-delayedOn Casino Guru, we’re able to provide the moderator with more detailed information from our internal system, which unfortunately we cannot share publicly on the forum.
Thank you for your understanding.
— The Sportbet.one Team
you are a shameless fraudster, you know very well that Casino.Guru does not deal with matters related to sports betting, so they will dismiss this case as unfounded.
I will soon write an official complaint against BitcoinTalk and present evidence that you send personalized bonus offers to extort deposits from players, so what you did in my case can be considered deposit extortion.
It's clear how your fraudulent tactics work. You send me exclusive bonus offers encouraging me to make a deposit, and then the situation looks exactly like this:
1: Deposit + bonus lost = everything is fine, we send another offer to extort another deposit.
2: Deposit + bonus win = we remove the winnings and claim multi-accounts or some other nonsense.So, as long as I deposit and lose, you'll keep sending emails with high bonuses just to extort my deposit. If I win with a 10, 15, or 20 deposit, you'll simply write multi-accounts and remove the winnings.
A clever way to extort deposits.
in such a situation you risk nothing, you can only extort many deposits and if the player wins, give him only the last deposit.
If you send me a special offer, it's clear I can take advantage of it. If you first send offers and encourage deposits, and then cancel winnings, who are you? The answer is simple: a scammer who entices me with good offers to extort deposits without any chance of winning or payout to the player.
Your accusation that I have multiple accounts is worthless, after all, you are a company without KYC, so on what basis can you assume that I have another account? Man, you know very well that no one else played from my device with the same bonuses you sent me, but you see such fraudulent sites like yours that can accuse me of multi-accounting based on a similar payment method or way of playing, so your accusations, I will repeat once again, are worth less than your worthless license.
Besides, if you think my account is a multi-account, why are you sending me special offers? The answer is simple: to extort my deposit and, if I win, to take it.
But why do you cancel winnings and refund the deposit only in the event of a win? Maybe do it also in the event of a loss? If you convinced a player your system identified as a multi-account player to make a deposit and take the bonus, then refund their deposit in the event of a loss as well? Why don't you do this? The answer is probably very simple.
My account is over a year old, and after a year you're sending me offers and encouraging me to make deposits (which are actually donations to you, thief)? Maybe before sending me offers and trying to extort another deposit, check if your stupid system has linked my account to a multiple account or something.