Quote from: Y3shot on Today at 03:21:14 PM

Quote from: Mahdirakib on August 26, 2025, 03:12:16 PM

Winna team has to make a lot of changes to their platform to make it more friendly to the users. They are charging fees for the withdrawal without mentioning anything about this on the withdrawal page. Initially, I thought that they don't charge any fees for withdrawal as nothing was mentioned about the fees there. But they had charged 1.2 USDT from me as withdrawal fee on BEP-20 network. That's not big, but it should have been displayed on the withdrawal page for transparency.

Well, it is normal for casinos to charge for withdrawals, but it makes sense when it is clearly pointed out by the casino. Whatever the casino has to do with gamblers should always be noted to avoid blame from gamblers, who will often say they are not aware of this or that.

Making things clearer for gamblers, especially when it comes to matters like minimum deposit and minimum withdrawal, withdrawal fees, is very important because it makes casinos more reliable, and gamblers should not be caught unaware.

I think they already write those things here that there are blockchain transactions fee will be deducted here https://help.winna.com/en/articles/10430796-making-a-withdrawal-on-winna

If they are confuse about this things I guess the right person to ask is their support so that they would get more valid answer towards their questions related to fees or other questions in their minds.

But I also think this is not a big problem and people just need to be aware on those things so that they can adjust.