https://casino.guru/complaints/bc-game-casino-player-s-funds-are-lost-due-to-failedThe proof is above. The story by BC.game doesn't matter unless evidence shows that the OP fabricated the conversation that he had with support showing that a loss limit was in place.
Dear BC.Game Casino,
Thank you for your response.
However, I find it quite concerning that the player submitted his complaint on our platform as early as June 20, clearly indicating issues with the loss limit, and also provided multiple screenshots confirming that the limit had already been set at that time. Given that these screenshots were submitted directly within the complaint form, it seems highly unlikely they were taken after the fact.
Could you please clarify how it is possible that your internal records show the limit was only set on June 26? Any additional context or technical explanation would be appreciated.
Thank you for your cooperation.
I literally have screenshots taken with my phone of the on screen chat and the actual full text versions that you can download directly from BC.Game. The evidence from June 19 is literally still sitting in my account. The chats are still there
. … like right now!