Quote from: Bitcoin_Arena on August 30, 2025, 10:55:45 PM

Quote from: khaled0111 on August 30, 2025, 10:23:00 PM

Quote from: slapper on August 30, 2025, 02:16:35 PM

Have you opened the withdraw section yet? I was also redicted to the homepage without having any information telling me that my email was successfully confirmed. And then at the withdraw section, you might see this message

Yes, I did that. I checked the deposit/withdrawal page just after creating my account and verifying my email address. I didn’t test whether withdrawal request will get processed as I don’t have any funds in my account, but I guess everything is fine as I’m not getting the pop-up message you shown on the screenshot you provided asking you to verify the email.
You said you may contact customer support if the problem persists, did you do that? I think it’s important to solve this issue before making a deposit.

Looks like you are one of the lucky ones. Mine does not work up to now (maybe it will eventually, but I don't know how many times I have to resend the verification link)

I think they should just make the process easier by getting the account verified on first attempt. It gets so hard for one to make a deposit on the platform knowing that without the seemingly hard verification process, they won't withdraw their funds.

It seems that he is indeed a lucky player who could do the email verification just in 1 try while most of us were experiencing an issue with it. I checked my email and there are 5 verification link which means that I managed to verify my email on 5th attempt. Lucky me that I checked the withdrawal page first before my first deposit, maybe I'd be a bit panic when I wanted to withdraw my money for the first time with this issue.