Quote from: coupable on August 30, 2025, 11:21:26 PM

Quote from: Denis_Verbinsky on August 05, 2025, 04:03:53 PM

Quote from: examplens on August 05, 2025, 01:53:53 PM

Quote from: Denis_Verbinsky on August 05, 2025, 01:16:17 PM

First, they required my passport because my amount exceeds 10 thousand dollars (this is not specified in their AML policy). And 7 days later they announced a new requirement. They said that KYC was requested because my funds are fraudulent.

Let's clarify something. Did you send them a picture of your passport? Did you send them any personal documents?
In most cases, a passport is sufficient for KYC, possibly a selfie of you holding it to confirm that the documents are genuine.

No, absolutely not. My main requirement is a refund without KYC.

Hi Denis
What is the current status of your case with them? Are they communicate or they just ignoring you? Since they got removed from bestchange monitor, i think they will loss all the traffic they had because they haven't any ads campaign online. If they are ready to lose the reputation brand for $11K then i wonder how they got listed in bestchange in first place. Please Denis, keep updating here to let others know how bestchange interact with such shamefull situations.

Hello!

I wrote to them a few days ago, but now they have changed the reason for their crazy actions again and are accusing me of fraud, supposedly having already paid me the money.

It's just ridiculous, because they do not provide any evidence for their words and come up with new excuses every time. Watching this talentless lie is as funny as how stupid it is.

It looks like I will not get my money back, but I will still continue to update my blog and this topic so that users are aware, so that they do not forget about my experience and do not repeat my mistakes.

https://bitcointalk.org/index.php?topic=5552339
https://bitcointalk.org/index.php?topic=5552822