[...]
I've also nudge someone from Shuffle to address the matter. They'll address the matter soonest they can.
did you contacted anyone from shuffle foor the case ?
I did, yes, but this is weekend, I tend to leave my contacts on every casinos to their own personal life on weekend, as I also busied myself with my own personal RL matters. I'll nudge them again if they're yet to say anything here by themselves when Monday evening come.