First time noticing about your exchange from this thread. Hope your business is growing smoothly, but I feel you need more branding to draw attention from users. Just imagine how long ago you created this thread, but I haven't noticed that, though I am pretty much active here. Upon visiting your exchange, it seems to lag when opening the exchange pair page. Not sure it's for a first-time visit; I may try later to see what happens next time. I will say we need to improve the loading speed for the trading pair page; otherwise, traders will be disappointed.
Another issue, though, is that my jurisdiction isn't your restricted list on the thread. But it seems to sometimes block me from visiting your site. When I reload and press the back button, then reload works again. It seems the browser or website is confused and can't detect my jurisdiction at all. I am quite interested to know why you have blocked Hong Kong. I have seen many crypto-physical exchanges there, which means crypto is fully legal there. You may just need the required licence, but I'm not sure of the total procedure.
Hello, The Cryptovator. Thank you for your feedback and touching on the following issues:
Services in the Hong Kong region are currently unavailable. Any updates will be announced separately.
https://support.toobit.com/hc/en-us/articles/34194880650649 As for lag, your request has been forwarded to the relevant team.