Quote from: tsimento on September 03, 2025, 05:57:20 PM

I’ve been a regular sports bettor with Shuffle for the past five months (VIP account), mainly focusing on high-stakes live betting. Last week, I experienced a significant losing streak, but in my most recent session, I managed to recoup nearly all of those losses.

When I attempted to withdraw my winnings on Monday, I noticed that my withdrawals were marked as “under review.” No response to my e-mails, apart from the typical one: Our Compliance team is scheduled to review your account and the documents you have provided manually. We will message you once we have an update or if any additional information or documents are required.

Proofs

https://prnt.sc/_6LKmMOiiRJ2
https://prnt.sc/0fxfJv9reJwJ

Can you provide a bit more info on the bets you've been placing? I also need your username to look further into this.