Quote from: sappscreen on September 05, 2025, 03:24:39 PM

New response from Roobet acknowledging the new evidence I provided but claiming that it’s not in their hands anymore and there’s nothing they can do...

"This is not stealing. The bet was paid out and then adjusted in line with the provider’s official settlement process. While I hear and acknowledge that you believe the start time was different, the provider’s confirmation is the deciding factor, and their ruling is final."

Sounds like Roobet told you everything you need to know. The game provider had access to the actual start and end times of the matches and applied them to your bet accordingly.

You forgot to mention that in your other thread it was determined that the official start of the tournament was at 8 AM, and you placed a 15-leg parlay on matches in the first round of the tournament, which concluded by 8:50 AM.

So its pretty obvious you placed the parlay sometime after the first round concluded, between ~8:45 and 10:00 am.