Quote from: khaled0111 on February 10, 2025, 10:22:31 PM

^^
When will this tournament begin?
I just visited your website to read more about the tournament details and rules and found out that it’s currently under maintenance which will last untill 2/11.
It says that this is scheduled maintenance but I couldn’t find a notification about it here or on your other social media channels.
I understand such things happen and it’s necessary to ensure the proper functionning of your service but I believe it’s important to inform your customers about it in advance.

Very important to give update on things as important as mentanance, since your never can tell when your customers will want to use your service only to discover that it offline, that doesn't make sense, but if adequate notice given to gambler about schedule mentanance, that will give us time to prepare and wait until the maintenance is over.

Next time hope the team improves on that and their overall engagement with community also need to be prioritize.