Quote from: Rating Place on September 05, 2025, 11:02:51 PM

Quote from: holydarkness on September 03, 2025, 08:07:27 PM

Quote from: ptaylor78 on September 03, 2025, 07:10:35 PM

Thank you for the reply. I’m sure you can understand that my frustration and impatience would be much lower if this had started on August 21, when you offered to help. I do appreciate that gesture. Unfortunately, for me this began on June 19 when the loss limits failed and I filed a complaint on Casino Guru. I even created my Bitcointalk account and made my first post on June 21 in an effort to bring awareness and push for resolution.

I take some optimism from your belief that they will eventually get back to you. What I see as stalling based on my experience, you see as due diligence, and that’s fair. But with any case, the time allowed to investigate cannot be indefinite without raising serious concerns.

I again offer the option for you to view the evidence directly inside my BC.Game account. That would remove any question about the authenticity of what I’ve posted. With that issue off the table, it becomes clear how implausible BC.Game’s position is that loss limits were set on June 26. It would also give you stronger context for assessing whatever explanation or verdict they provide once they complete their investigation.

Though I appreciate your trust in me by offering an access to your account [with you watching me], I don't think such step is necessary at this point, not to mention its a gross violation to privacy that I can't bring myself to do, especially without good cause or outcome. Just to be sure we're on the same page, I am currently inquiring for their side of the story. Once they give their side, the part of their narrative that matched with yours can be safely assumed as a truth point.

The other that contradict each other, that's where I'll work to prove things and get to the bottom of the matter: by placing you both on double blind test and ask several questions to get a narrative that's otherwise concealed.

So... we'll get to the part where I "investigate" you and BC.

For the time being though, I'm waiting for their side of the story.

I don’t understand the fixation with double blind studies. This isn’t a medical study. You only need to find the answer of one question. Just look at the evidence. The OP already presented everything. If BC.game can't disprove the evidence presented by the OP, then the OP is innocent.

I understand the desire to secure BC.Game's "official" response following their internal investigation, despite the fact that they have already given their position on Casino Guru, Trustpilot, and by email. That said, I have concerns about what is realistically expected from them in light of the evidence I submitted on June 19.

The chart below lists nine (9) separate pieces of evidence, many of which still exist in my BC.Game or Gmail account today. What exactly is the expectation of BC.Game’s response? Is it that they will attempt to disprove the authenticity of each of these items, even though they originate from their own system and communications? Can internal "system records" generated and provided months later, alleging June 26 as the loss limits date, reasonably carry more weight or credibility than evidence submitted to mediators within hours of the June 19 loss limit failure?