Quote from: king34 on Today at 10:51:45 AM

This casino is a scam I won a certain amount and tried to withdraw it but they told me the withdrawal would be processed manually However they didn’t even respond.The live chat kept disconnecting and when I finally got in touch with them a few hours later they said they couldn’t process the withdrawal unless I deposited $100 — even though their site clearly stated that only a $10 deposit was required

While trying to resolve the issue, I ended up losing $700. Some bets had errors, and there were also issues during the registration process.

Please be warned — this was a terrible experience, and I strongly advise everyone not to play on this site they dceived me and manipuled

Let’s clear this up for everyone following the thread.

The balance you tried to withdraw was from the bonus we gave you. Our terms are simple — withdrawals require at least one deposit. Despite that, we were willing to make an exception and process it manually for you. While this was being arranged, you continued to play and unfortunately lost the bonus. At that point, there was nothing left to withdraw.

Other players here can confirm they received their winnings without issue — several already cashed out $25–$100+ successfully. Your case was different because it involved a bonus-only balance with no deposit.

We understand your frustration, but it’s not correct to say we “scammed” you. We’ve been transparent and fair, and we’ll continue improving to give players a smooth experience.

If you have further concerns, please contact us directly at info@bitroll.net
— we’ll be glad to sort you out with a new bonus and keep you updated on our upcoming promotions.