still itis very rare staff of the casino would dare to take that decision for us, instead of waiting for us to declare ourselves unsuitable to continue to gamble.
Once there to much bad communication from the user, It's to much resource to handle it.
1. It's explanation
2. It's a warning
3. It's taking action
They will never taking action to closed the account instantly.
Second option mentioned by @ryzaadit might be more convincing. Or, before he got angry while chatting with Stake support team,
You can see his post, there has some communication he was claiming miss understanding. Basically, the action are being made at the time he was chatting or communication with the support mostly.
There to much resource to handle someone are really cannot being explained, rather than focused to one guys are cannot being handle. Better to closed his account, If he was indication having some problem with gambling problem to move on and helping other user problem.