Quote from: SportBet.one on September 10, 2025, 09:32:14 AM

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This complaint about 102 thousand pounds looks very suspicious, I don't know what to think about it, it was a large amount quickly resolved, it looks like the company wanted to advertise itself, but I have no evidence so I don't know.

Official reply from Sportbet.one

It would not be logical to treat this case as “advertising.” If a company wanted to promote itself on a payout, the natural approach would be to highlight it everywhere possible — across our website, social media, and affiliate channels. In reality, this withdrawal happened over a month ago, and until yesterday, we never mentioned it publicly. The only reason we shared the link here was to demonstrate that Sportbet.one processes even very large withdrawals fairly and promptly when no rules are violated.

Regarding the confiscation of the player MarioGls’s deposit: this action was taken because the same individual had already won and successfully withdrawn funds from a first account.
👉 https://coffe.bloks.io/account/sbetictkuxjg — Here is the first account, where on February 21, 2025, the player received a bonus payout and withdrew 6,930 DOGE.

You can also see this confirmed in the following screenshot:
https://i.ibb.co/qMd511Rh/image.png

👉 https://coffe.bloks.io/account/sbetvrht4zqf — Here is the second account, which was later used to file the complaint.

This is also visible in the screenshot below:
https://i.ibb.co/WWBgcLBL/image.png

On August 28, 2025, the company made a correction of 2,026 DOGE that remained on the balance of the second account, since the earlier 6,930 DOGE withdrawal is considered a loss for the company once the duplicate account was discovered.

We trust that these clarifications and screenshots make the situation clear. We hope this puts an end to any further misunderstandings regarding this case.

— The Sportbet.one Team

This means that my first account was created 7 months ago and the second account 3 years ago, shouldn't it be the other way around?
how can an account created 3 years ago be a second duplicate of an account created 7 months ago?

from what you wrote and from the links you pasted, i.e. one account was opened 3 years ago and bonuses were used, the second account was opened 7 months ago and bonuses were used and winnings were withdrawn.
so why did you withdraw the bonus funds on an account that was created 7 months ago and was a duplicate of an account created 3 years ago?

However, I know that I only used one account on my device, and you know it well.

you don't require Kyc from players, so your options linked accounts are only location, payment method, and way of playing, similar bonuses
etc. so they are not really any evidence, and in a real court they would be crushed, but if you are the judge in your case and you can steal players' funds and refer to the rules, you don't need real evidence.

Besides, these hundreds of accusations for such a small bookmaker are overwhelming, and they all concern the same thing: arbitrage (which is also almost impossible to prove) and bonus abuse without providing evidence.

I honestly see now that you have to be crazy or insane to play with a place like Sportbet.one. If there's a dispute, you'll write whatever you want anyway, always claiming that's enough, and you can steal player funds without any proof; your suspicions are enough.