Quote from: SportBet.one on September 09, 2025, 10:07:46 AM

Quote from: MarioGls link=topic=XXXXX.msgYYYYY#msgYYYYY date=August 27, 2025, 09:06:54 AM

you are a shameless fraudster...
It's clear how your fraudulent tactics work:
1) Deposit + bonus lost = everything is fine.
2) Deposit + bonus win = you remove the winnings and claim multi-accounts.

If you first send offers and encourage deposits, and then cancel winnings, who are you? The answer is simple: a scammer...

Official reply from Sportbet.one

Hello everyone, we would like to clarify several important points regarding this case.

Casino Guru’s decision not to handle the complaint is entirely independent of Sportbet.one. The player chose to open a case there, and Casino Guru alone decides which matters fall within their scope.

Regarding the claim about promotional offers, our system shows no such emails were sent after this account was flagged. If the player believes otherwise, we kindly ask for verifiable evidence such as full email headers, not just screenshots.

The account has not been closed because the violation relates specifically to bonus abuse through multi-accounting, not to sports betting or general casino play. If the player wishes to close the account, it can be done here:
👉 https://sportbet.one/responsible-gambling

As clear evidence that Sportbet.one pays out fairly: only a month ago we released a £102,400 within 24 hours for another player. This was publicly reviewed and confirmed by Casino Guru, showing that our platform honors legitimate winnings quickly and without delays.
This case is available here:
👉 https://casinoguru-en.com/complaints/sportbet-one-casino-player-s-withdrawal-faces-technical

We remain committed to fair play, timely payouts, and responsible gaming.

With all due respect to the statements you’ve given here, I just have something I’d like to ask regarding the “multi-account” issue you mentioned. Would you consider it multi-accounting if, for example, in a single household, the family members are sharing the same IP address?

Let’s say one family member simply invited another member in the same house to also play online casino. Would that already be considered as multi-accounting,
even though they’re just using the same internet provider? Sometimes this part confuses me. Thanks for your answer.