Quote from: VerdOrrBT on September 10, 2025, 05:42:56 PM

NestEx (nestex.one) - scammers

I used them to exchange side shitcoins from mining. When a more or less significant amount accumulated, I made a request for withdrawal, but instead of withdrawal, a block followed. When asked about the reasons for the block, the support team responded with a far-fetched pretext "your email domain registrar had registered (another) domain from which they were engaged in phishing." The support team did not respond to the subsequent half a dozen letters with options for solving the problem (change the registrar, change the email). There is only one conclusion to be drawn from this - these are scammers.

P.S. They blocked me in their Discord when I began to publicly discuss this issue

P.P.S. More than a month has passed since the blocking.

We blocked you on discord because the FIRST and ONLY sentence you wrote was "Give me my money back and then you can continue to pretend to be a virgin" you are rude, arrogant and as I told you, we are not here to support angry nasty people who are OBVIOUSLY part of a phishing entity. Till date, you did not deny, refute those charges or prove them wrong in any manner.

Quote from: VerdOrrBT on September 11, 2025, 08:52:30 AM

If no action is taken to resolve this problem, I will do exactly as you say.

So you have multiple accounts with us, and only ONE of them, which used the known phishing provider Wuxi Yilian LLC domain mypush.org and was red flagged by our cybersecurity team, was blocked.

Your other account which uses a "list.ru" email ID was not blocked, since it was not red flagged.

Furthermore don't forget to mention that we processed $1000+ worth of funds for you - of coins that other exchanges didn't have at the time - which is like 90%+ of the funds in the account.

Quote from: JeromeTash on September 11, 2025, 12:21:04 PM

If they took more than a month without responding to your subsequent emails and even went ahead to block you in their discord, what makes you think they will respond to you in the next 24 hours?

You created this thread yesterday, their representative was active this morning, yet no statement was issued on how they can help you.

We asked the user to present their case. They sent coercive and threatening emails instead of making their case to explain why they are not associated with the known phishing entity. This can be verified on our discord as well, we gave them ample time - a whole MONTH infact - to revert to the accusation.

Quote from: Darker45 on September 12, 2025, 03:00:34 AM

If the account has the time to bump a thread about an issue with another shady exchange, it could also give a little time to take a look at an issue involving its own.

Quote from: rat03gopoh on September 12, 2025, 08:36:12 AM

avoiding customers by blocking users everywhere instead of explaining these unusual policies in more detail.

Quote from: Rikafip on September 12, 2025, 03:45:28 PM

Anyway, as others said, if you provide more proof for your claims, bitcointalk community might put some pressure on them to resolve your case (if they even care about their reputation here).

So guys, I'm not saying we're "perfect". We are a startup, and we're trying to do our best by our users. Some others on bitcointalk have had a bad trading experience with us, and we took their feedback seriously and made changes to our processes and algorithms.

We try to be available and communicative as much as possible. Maybe not so much on bitcointalk as on discord, but feel free to have a look at our discord and you will see how we operate.

Our workflow is simple - We list coins that pay for the listing, and some coins where we feel miners will generate that value for us. Yes it's for profit.

Not trying to sugar coat things here. We are also human and may make mistakes, we will try to correct them when proven wrong (but we will also accept adverse inputs and try to correct things without proof, since we also want to prevent potential issues).

Further to this point, the user has sent me a PM. Guess what - no denial of the accusation, and not even an attempt to provide input to resolve the issue. Just a straight "do as I say, OR ELSE"