Hello. Today, I accidentally made a deposit of $300 in USDC cryptocurrency via the BEP20 network instead of ERC20.

This is obviously my mistake, but I was surprised that the website rejected my request to credit the funds.

A similar situation happened to me on this website before (identical networks) and I received the funds without any problems. This time, they decided that due to my mistake, the deposit would not be credited and that was it. I am extremely disappointed with their attitude, especially considering that the deposit address for USDC BEP20 is the same as for USDT BEP20, which they support, or USDC ERC20, which I should have credited, so they certainly have the capability to do so.

Is it normal for the site not to push to post a BEP20 deposit instead of ERC20 even though they support this network in another stable coin? I would understand if it were, for example, SOL on the BEP20 network, but in this case it is really strange.

Translated with DeepL.com (free version)

Hello. Today, I accidentally made a deposit of $300 in USDC cryptocurrency via the BEP20 network instead of ERC20.

This is obviously my mistake, but I was surprised that the website rejected my request to credit the funds.

A similar situation happened to me on this website before (identical networks) and I received the funds without any problems. This time, they decided that due to my mistake, the deposit would not be credited and that was it. I am extremely disappointed with their attitude, especially considering that the deposit address for USDC BEP20 is the same as for USDT BEP20, which they support, or USDC ERC20, which I should have credited, so they certainly have the capability to do so.

Is it normal for the site not to push to post a BEP20 deposit instead of ERC20 even though they support this network in another stable coin? I would understand if it were, for example, SOL on the BEP20 network, but in this case it is really strange.

Translated with DeepL.com (free version)